Refund / Return Policy
The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect. Please make sure that you take the correct dosage of the product and carefully follow the instructions for use. Remember that the effects of ED Medications can be slowed down by fatty food and any alcohol you may consume prior to taking the tablet.
We respect our customers and their money! Our refund policy comes into effect if a trackable order does not reach you on the specified delivery date. We will also refund your money if you receive an incorrect or damaged order. We carefully track each and every order. From taking your order and checking the quality of medicines to packing and shipping, all steps are carefully monitored. We do this to ensure 100% satisfaction to our customers. Our customers are our assets!
Our full refund policy is as follows:
- If you receive the wrong product we will reship your order again completely free of any charges. Alternatively we will provide you with a full refund which is credited to the card initially used for purchase.
- If your order is in any way damaged upon receipt and the issue is our fault, we will again reship your entire order again at no charge to you or initiate a full refund.
- If your order does not reach you by the date defined on the tracking system, please contact us. We will conduct an investigation to determine the problem. If it is found that any delay is from our side then we will reship your order again free of any charges or will refund your money.
- Refunds can only be processed to the original card used for purchase.
- Any refunds issued to a bank debit or credit card will appear on your statement within 5 business days.
- We are 100% dedicated to providing you with the absolute best care and attention. Please feel free to contact us at any time with any questions or inquiries. Our customer support team is always ready and happy to assist you.
Quite simply, if you are not delighted about our services and products, neither are we and we will do whatever it takes to ensure your satisfaction.
